Friday, 12 June 2009

What staff think of customers

I have run many a customer service day in my time and have served on a good few tills. Twice a year, at Sale time, I thank my lucky stars that I no longer work at Harrods.

I remember it was often hard to keep smiling whilst I looked forward to my fifteen minute break or my 11.30am lunch break.

But a piece in The Daily Mail had us all at The Innovation Beehive speechless. If you ever wanted to know what staff think of customers, click here

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