Monday, 26 October 2009

SWA going the extra mile

We have all heard about the legendary service of Texan based South West Airline (if you haven't you should read a copy of "Wow"). Here is a fabulous clip from UTube where the air stewards sing to the passengers. They say they want people who work there to take their jobs seriously, but not themselves. We think that this clip proves the Recruitment strategy is working

No comments:

Post a Comment